Privacy Policy

MAS BLANCH I JOVÉ S.L.U. (hereinafter referred to as "the Company") commits, as the Data Controller of your personal data, to adopt the necessary technical and organizational measures to ensure that the processing of your data complies with the provisions of Regulation (EU) 2016/679 (hereinafter "GDPR") and Organic Law 3/2018.

The Company processes your personal data lawfully and fairly, ensuring that they receive adequate protection and are not subject to misuse. Additionally, the Company's intention is to be transparent in the management of its customers' and users' personal data, providing them with all necessary information regarding the collection and processing of their data.

The purpose of the Privacy Policy is to inform you about who will process your personal data, why we collect this data, how long we will retain the collected data, to whom we will disclose it, and what rights you have in this regard.

By providing us with your personal information and using our Website, we understand that you have read and understood the information on personal data protection provided in this Privacy Policy and in the Cookie Policy.

WHO IS THE DATA CONTROLLER OF YOUR DATA?
The Data Controller for your personal data is:
Company Name: MAS BLANCH I JOVÉ S.L.U.

Postal Address: Pol. 9 Parc. 129 Paratge Llinar - 25471 La Pobla de Cérvoles (Lleida).

Tax ID (NIF): B2544412

Telephone: 973 05 00 18

Website: www.oliolim.com

Email: info@masblanchijove.com

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on the products, services, or functionalities requested by customers and users, the Company may need to process various types of data, which generally include:
Identification and contact data: name, surnames, contact phone number, date of birth, postal address, email, and ID number, among others;

Data associated with the execution of a sales contract or provision of services with the Company: identification and contact data, payment information, information on purchases, orders, and returns, among others;

Automatically collected data: certain navigation data is automatically collected when you interact with our Website. This information is gathered through cookies, the regulation of which is detailed in the Company's Cookie Policy;

The automatically collected information refers to your use of our Website and the devices you use to access and interact with it. Some of the data we collect include: the IP address of the device you are using, the web browser you use, your operating system, the date and time of access to the Website, the Internet address of the web page from which you accessed our Website, geolocation data, information about the pages visited within the Website, and the time spent on each page;

Social media profile data: when you interact through the social media platforms we use (Facebook, Twitter, Instagram), we may obtain any information that you publicly share on these platforms (e.g., name, email address, gender, date of birth, current city, profile picture, user ID, friends list, etc.);

Data necessary to comply with legal or contractual obligations.

The personal data collected are processed for the following purposes:

Managing the contracting of products and services offered by the Company: providing you with the requested product or service, operating our business internally (in terms of accounting, auditing, and other internal functions), and managing the payment of products and services;

Quality analysis: conducting surveys on customer and user satisfaction regarding the quality of products and services offered by the Company;

Customer and user support: managing and resolving your requests, inquiries, and complaints;

Advertising and marketing: primarily involves personalizing the services we offer and making recommendations based on your interactions with the Company through its website (e.g., based on your purchase and browsing history). If you give us your consent, your personal data will be used to periodically send you information about new products that may be of interest to you and to offer promotions;

If you subscribe to our newsletter (Club de Vins), we will process your personal data to manage your subscription, including sending personalized information about your products, news, and events.

Likewise, the processing of your data allows us to personalize the services we offer and make recommendations based on your interactions with MAS BLANCH I JOVÉ through our Website (e.g., based on browsing history) and the social media platforms we use.

Improving the user experience on the Website: conducting analytical and statistical studies on how users navigate the Company's Website.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?
The legal basis that allows us to process your personal data depends on the purpose for which we process them, as detailed below:
Managing the contracting of products and services offered by the Company. The processing of your data is necessary for the proper conclusion and adequate development of the contractual relationship with the Company. The legitimacy of processing your data also lies in your own consent (by deciding to contract our products or services) and in the legitimate interest of the Company to carry out the necessary checks to identify and prevent possible frauds, as well as for security reasons;

Quality analysis. The legitimacy of processing your data lies in the Company's legitimate interest in analyzing the level of customer and user satisfaction in order to offer them products and services of the highest quality;

Customer and user support. The legitimacy of processing your data lies in the Company's legitimate interest in addressing your requests and complaints in order to properly assist and resolve your requests. In cases of claims or incidents related to the purchased product or service, the processing of the data is necessary for the Company to comply with contractual obligations. In the case of inquiries related to the exercise of your legally recognized rights regarding data protection, the Company requires the processing of your data to fulfill its legal obligations in this area;

Advertising and marketing actions. The legal basis for processing your data for advertising and marketing purposes is the consent you provide us for the sending of commercial communications (which may be personalized) and the legitimate interest of the Company to send similar communications regarding services or products previously contracted or in which you have shown interest.

Remember that if you have provided us with your consent for the processing of your data for any purpose, you have the right to withdraw it at any time.

Improving the user experience on the Website. The legitimacy of processing your data lies in the Company's legitimate interest in knowing the level of user satisfaction and taking appropriate corrective measures to improve the quality of our services.

HOW LONG WILL WE KEEP YOUR DATA?
Your personal data will be properly kept for the time necessary to use them for the purpose for which they were collected.
Personal data must be stored, applying suitable security measures to ensure their accuracy and integrity, as long as the processing is necessary for the purpose for which they were collected or until you exercise the right to erasure or limitation of processing.

In these cases, we will keep your personal information blocked, without processing it, for the periods legally established to attend to potential liabilities and to prove compliance with our legal and contractual obligations. Subsequently, the Company will definitively delete your personal data.

WITH WHOM CAN WE SHARE YOUR DATA?
Your personal data will be processed by Company members acting on behalf of the organization, with whom the corresponding contracts have been executed, which include specific obligations of confidentiality and diligent management of personal data in accordance with the relevant legislation in this area.
In certain cases, in order to fulfill the purposes set forth in this Privacy Policy